If you discover a fault with the item(s) you have received, please contact us at email@example.com with your name, order number and order date within 14-days, and our customer services representatives will try to resolve the issue for you as soon as possible.
If you are dissatisfied with our product for any reason, we have a 30 DAY MONEY BACK guarantee. Simply email us at firstname.lastname@example.org with your name, order number and reason for a return/refund and we will give you your money back. You will need need to return your item(s) prior to a refund being issued. You will need to pay all of the shipping fees to return the product to us. If you have purchased a product as part of a bundle, all products in the bundle will need to be returned to us in order for us to issue a refund.
If you have simply changed your mind, we will refund you in the following 2 situations: